Front Desk & Guest Services Specialist

Ferrara; Holden (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Ferrara Fire Apparatus is seeking a Receptionist to be the first point of contact for visitors and callers. You will greet guests, answer calls, direct inquiries, and coordinate mail and deliveries.

This full-time role supports the organization with a professional image and accurate administrative tasks. Ideal candidates will have a high school diploma and strong communication, organization, and multitasking skills.

Qualifications

• High school diploma required.
• Experience as receptionist or switchboard operator preferred.
• Excellent communications and customer service mindset.

Responsibilities

• Greet and welcome guests in a friendly, professional manner.
• Answer and direct phone calls; screen HR calls and relay messages promptly.
• Receive mail and deliveries and distribute to recipients in a timely manner.
• Maintain tidy reception area and manage front-office supplies.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Professional appearance

Phone etiquette

Education

High school diploma

Tools

Microsoft Office Suite

Phone system

Microsoft Outlook

Job description

Ferrara Fire Apparatus is seeking a Receptionist to be the first point of contact for visitors and callers. You will greet guests, answer calls, direct inquiries, and coordinate mail and deliveries.

This full-time role supports the organization with a professional image and accurate administrative tasks. Ideal candidates will have a high school diploma and strong communication, organization, and multitasking skills.