Property Front Desk & Resident Services Concierge

Fairstead; Florence (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Generous medical insurance

Vision plans

401(k) plan with company match

12+ holidays

PTO

Life insurance

Flexible Spending Account

Pet insurance

Disability insurance

Employee discounts

Job summary

Fairstead is seeking a receptionist to perform a variety of administrative and clerical tasks at the on-site property. You will be the first point of contact for residents and applicants, handling the flow of people and ensuring tasks are completed accurately and timely.

The role requires strong communication, organization, and multi-tasking abilities. A high school diploma and at least one year of office or customer service experience are preferred.

Qualifications

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong written and oral skills.
• Accurate with a strong attention to detail.
• Proficient in Microsoft Office Suite.

Responsibilities

• Maintains records, documentation, and files, particularly more complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversees telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
• Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Directs office activities and functions to maintain efficiency and compliance with company policies.
• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Maintains office supplies inventory.
• Performs other related duties as required.

Skills

Customer Service

Written & Verbal Communication

Interpersonal Skills

Multi-tasking

Time Management

Organizational Skills

Attention to Detail

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Fairstead is seeking a receptionist to perform a variety of administrative and clerical tasks at the on-site property. You will be the first point of contact for residents and applicants, handling the flow of people and ensuring tasks are completed accurately and timely.

The role requires strong communication, organization, and multi-tasking abilities. A high school diploma and at least one year of office or customer service experience are preferred.