Front Desk Guest Services Specialist

Courtyard-By-Marriott; Bellevue (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

DailyPay

401k

Paid Training

Paid PTO

Referral program

Employee discounts at Kinseth hotels

Job summary

Courtyard-By-Marriott in Bellevue, NE seeks a Front Desk Guest Service Associate to provide exceptional hospitality at the hotel front desk. You will greet guests, register them, issue keys, and assist with wake-up calls while delivering information on hotel services and local attractions.

You will handle reservations, process payments, and maintain lobby cleanliness and shift communication. Strong customer service, cash handling, and multitasking are essential for success.

Qualifications

• Guest service mindset and friendly demeanor.
• Cash handling and basic accounting skills.

Responsibilities

• Greet guests, register them, issue room keys, and assist with wake-up calls.
• Provide information on local attractions and hotel services; answer inquiries.
• Process reservations, check-ins, and check-outs; handle payments and billing.
• Maintain lobby, front desk area, and log logs across shifts.
• Follow security procedures and protect guest privacy.

Job description

Courtyard-By-Marriott in Bellevue, NE seeks a Front Desk Guest Service Associate to provide exceptional hospitality at the hotel front desk. You will greet guests, register them, issue keys, and assist with wake-up calls while delivering information on hotel services and local attractions.

You will handle reservations, process payments, and maintain lobby cleanliness and shift communication. Strong customer service, cash handling, and multitasking are essential for success.