Guest Services Specialist — Front Desk

JM HOSPITALITY INC; Kearney (NE); Sur place; USD 26 000 - 35 000; Plein temps

Avantages offerts par ce poste

Insurance benefits

Paid time off (PTO)

401(k) retirement plan

Employee hotel rates

Résumé du poste

Younes Hospitality is hiring a Front Desk Associate for the Crowne Plaza in Kearney, NE. The successful candidate will greet guests warmly, assist with check-in/check-out, manage reservations, and respond to guest questions and needs to ensure a positive stay.

Responsibilities include handling guest requests, providing information about local attractions, and maintaining a welcoming, efficient front desk operation during evening shifts and weekends.

Qualifications

• Basic computer skills.
• Strong communication abilities.
• Excellent phone etiquette.

Responsabilités

• Greet guests with a friendly and welcoming attitude.
• Assist guests with check-in and check-out procedures.
• Schedule and manage reservations.
• Answer guest questions and assist with requests and accommodations.
• Help ensure a positive and memorable guest experience.

Connaissances

Basic computer skills

Strong communication

Phone etiquette

Description du poste

Younes Hospitality is hiring a Front Desk Associate for the Crowne Plaza in Kearney, NE. The successful candidate will greet guests warmly, assist with check-in/check-out, manage reservations, and respond to guest questions and needs to ensure a positive stay.

Responsibilities include handling guest requests, providing information about local attractions, and maintaining a welcoming, efficient front desk operation during evening shifts and weekends.