Guest Experience Front Desk Agent | Fast-Paced Hotel

Embassy Suites Seattle Bellevue; Bellevue (WA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Group insurance

Paid time off

401(k) plan

Voluntary benefits

Hotel benefits

Employee assistance program

Leadership development

Daily pay

Job summary

Embassy Suites Bellevue is seeking a Front Desk Agent to create memorable guest experiences from arrival through checkout. You will handle inquiries, manage guest requests, and deliver courteous, professional service in a fast-paced hotel environment.

Candidates should have strong communication skills, be able to stand for full shifts, and be available evenings, weekends, and holidays. Benefits are offered to eligible employees.

Qualifications

• Previous customer service experience in a guest-facing role is ideal.
• Strong verbal and written communication skills are required.
• Ability to read, write, type and use basic technology.

Responsibilities

• Provide friendly, efficient, error-free check-in/check-out.
• Coordinate with departments to meet guest requests in a fast-paced environment.
• Answer questions about local area and facilities and provide directions/resources.

Skills

Customer service

Verbal communication

Written communication

Job description

Embassy Suites Bellevue is seeking a Front Desk Agent to create memorable guest experiences from arrival through checkout. You will handle inquiries, manage guest requests, and deliver courteous, professional service in a fast-paced hotel environment.

Candidates should have strong communication skills, be able to stand for full shifts, and be available evenings, weekends, and holidays. Benefits are offered to eligible employees.