Front Desk Guest Service Agent Part-Time Flexible Schedule

Stonebridge; Glenwood Springs (CO); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in Glenwood Springs, CO is seeking a part-time Guest Service Agent to ensure smooth check-in/check-out and maintain guest records. You will assist with reservations, payments, and inquiries, supporting front office operations in a busy hotel environment.

The role emphasizes strong customer service, cash handling, and efficient use of property management systems. Flexible evenings, weekends, and holidays are required to ensure guest satisfaction.

Qualifications

• Front desk or guest service experience is preferred.
• Strong customer service and communication skills for guests and staff.
• Proficiency with property management systems and basic office software.
• Ability to handle cash transactions and simple bookkeeping.
• Excellent problem-solving and organizational abilities.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credit and establish payment methods.
• Maintain accurate records of room availability and guest accounts.
• Compute bills, collect payments, and balance ledgers.
• Coordinate with housekeeping and maintenance for guest issues.
• Make and confirm reservations, answer inquiries.

Skills

Customer service

Communication

Cash handling

Bookkeeping

Problem solving

Organization

Independent work

Tools

Property management systems

Microsoft Word

Microsoft Excel

Email

Job description

Stonebridge in Glenwood Springs, CO is seeking a part-time Guest Service Agent to ensure smooth check-in/check-out and maintain guest records. You will assist with reservations, payments, and inquiries, supporting front office operations in a busy hotel environment.

The role emphasizes strong customer service, cash handling, and efficient use of property management systems. Flexible evenings, weekends, and holidays are required to ensure guest satisfaction.