Front Desk Guest Services Pro

Omni Hotels & Resorts; Providence (RI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Complete benefit package for full-time associates

Opportunity for internal promotions

Supportive work culture

Job summary

Omni Hotels & Resorts is seeking a Front Desk Agent for the Omni Providence Hotel in Rhode Island. This role involves processing guest check-ins, responding to inquiries, and ensuring excellent guest service.

The ideal candidate will have a high school diploma, guest service experience, and strong communication skills. If you're looking to grow in a dynamic hospitality environment and enjoy working with a diverse team, we invite you to apply.

Qualifications

• High school education or equivalent experience required.
• Guest service and basic accounting experience preferred.
• Familiarity with hospitality industry practices is advantageous.

Responsibilities

• Process guest check-ins and room assignments according to hotel's policies.
• Answer inquiries about hotel services and local attractions.
• Collect payments and handle cash in compliance with procedures.
• Maintain a professional demeanor while interacting with guests.

Skills

Guest service

Basic accounting

Attention to detail

Communication

Time management

Computer skills

Education

High school education or equivalent

Job description

Omni Hotels & Resorts is seeking a Front Desk Agent for the Omni Providence Hotel in Rhode Island. This role involves processing guest check-ins, responding to inquiries, and ensuring excellent guest service.

The ideal candidate will have a high school diploma, guest service experience, and strong communication skills. If you're looking to grow in a dynamic hospitality environment and enjoy working with a diverse team, we invite you to apply.