Front Desk Guest Services Pro

Stonebridge Companies; Conroe (TX); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies in Montgomery, Texas is seeking a part-time Guest Service Agent to oversee smooth check-in/check-out and maintain accurate guest records. You will assist guests with reservations, payments, and inquiries, and work closely with front desk and other hotel staff.

Proficiency with property management systems and basic office software is preferred. The role requires a flexible schedule, including evenings, weekends and holidays, in a primarily indoor hotel-front environment.

Qualifications

• Previous front desk or guest service experience preferred.
• Strong customer service and communication skills.
• Proficiency with property management systems and basic office software.
• Ability to handle cash transactions and basic bookkeeping.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and follow hotel policies.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credit and establish payment methods.
• Maintain accurate room availability and guest accounts.
• Compute bills, collect payments, and balance cash.
• Coordinate with housekeeping and maintenance to address issues.
• Make and confirm reservations; answer inquiries about services and local options.

Skills

Customer service

Communication skills

Property management systems

Cash handling

Problem solving

Organization

Independence

Tools

Word

Excel

Job description

Stonebridge Companies in Montgomery, Texas is seeking a part-time Guest Service Agent to oversee smooth check-in/check-out and maintain accurate guest records. You will assist guests with reservations, payments, and inquiries, and work closely with front desk and other hotel staff.

Proficiency with property management systems and basic office software is preferred. The role requires a flexible schedule, including evenings, weekends and holidays, in a primarily indoor hotel-front environment.