Front Desk Guest Services Associate I: Welcoming & Fast-Paced

Travel + Leisure Co.; Seaside (OR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

Paid time off & holidays

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate in Seaside, Oregon. You will warmly welcome guests, assist at registration and checkout, and help guests with room rate quotes, reservations, and local information.

We offer a comprehensive benefits package, opportunities to grow with a leading vacation ownership company, and a collaborative team environment. Strong English communication and cash handling skills are essential.

Qualifications

• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.

Responsibilities

• Greet guests warmly from registration to checkout and provide information about the resort and area attractions.
• Guide guests through the registration process, issue unit keys, and confirm reservations.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, complete cashier duties, and verify guest folio charges.
• Reserve and confirm reservations for individuals or groups and provide room rate quotes.
• Respond to guest inquiries and concerns promptly and courteously.

Skills

Customer service

Communication

Cash handling

Problem solving

Multitasking

Attention to detail

English proficiency

Job description

Travel + Leisure Co. is hiring a Guest Services Associate in Seaside, Oregon. You will warmly welcome guests, assist at registration and checkout, and help guests with room rate quotes, reservations, and local information.

We offer a comprehensive benefits package, opportunities to grow with a leading vacation ownership company, and a collaborative team environment. Strong English communication and cash handling skills are essential.