Front Desk Guest Services Associate

Travel Leisure Resort Development Inc; San Antonio (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Wellness program

Employee assistance program

Paid time off

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate in San Antonio to deliver warm welcomes, assist guests through registration, and handle checkout with accuracy. You will quote room rates, confirm reservations, and provide local guidance to ensure memorable stays.

Multitasking in a fast-paced environment with a friendly, professional demeanor is essential. Responsibilities include cash handling, processing transactions, and ensuring folios reflect correct charges.

Qualifications

• Excellent communication in English; reading, writing and comprehension.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong attention to detail and organization.

Responsibilities

• Greet guests and guide them from registration to checkout.
• Issue unit keys and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and complete money-handling duties.
• Complete check-out procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes and respond to inquiries promptly.

Skills

Customer service

Communication

Cash handling

Multitasking

Attention to detail

Education

High school diploma

Tools

POS system

Job description

Travel + Leisure Co. is seeking a Guest Services Associate in San Antonio to deliver warm welcomes, assist guests through registration, and handle checkout with accuracy. You will quote room rates, confirm reservations, and provide local guidance to ensure memorable stays.

Multitasking in a fast-paced environment with a friendly, professional demeanor is essential. Responsibilities include cash handling, processing transactions, and ensuring folios reflect correct charges.