Guest-Driven Front Office Host | Hotel Front Desk

Hyatt Regency; San Antonio (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k Retirement Savings

Discounted hotel rooms

Paid time off

Tuition reimbursement

Complimentary meals

Parking discount / VIA bus pass

Job summary

Hyatt Regency San Antonio is seeking a Front Office Associate responsible for guest registration and communicating hotel services and promotions. This role involves processing payments, responding to inquiries and delivering the guest experience with a friendly, professional demeanor.

Ideal candidates will have strong customer service skills, be able to multitask in a fast-paced environment, and possess solid verbal and written communication talents.

Qualifications

• Customer service focus in a fast-paced environment.
• Strong communication skills, both verbal and written.
• Ability to multitask and handle multiple requests.
• Proficiency with computers and basic software.

Responsibilities

• Greet guests and manage the guest registration process.
• Communicate hotel services and promotions to guests.
• Process payments and respond to guest inquiries.

Skills

Customer service

Multi-tasking

Verbal communication

Written communication

Computer skills

Job description

Hyatt Regency San Antonio is seeking a Front Office Associate responsible for guest registration and communicating hotel services and promotions. This role involves processing payments, responding to inquiries and delivering the guest experience with a friendly, professional demeanor.

Ideal candidates will have strong customer service skills, be able to multitask in a fast-paced environment, and possess solid verbal and written communication talents.