Overnight Front Desk Associate – Guest Services

Travel-Leisure-Co; San Francisco (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Wellness program

Paid time off (PTO) may apply

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate in San Francisco to warmly welcome guests from registration through checkout.

You will balance cash, process transactions, and answer inquiries about the resort and area attractions while coordinating reservations and room quotes. The role requires strong English communication and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication in English for guest interactions.
• Basic math and cash handling accuracy required.
• Ability to multitask in a fast-paced hotel front desk setting.

Responsibilities

• Greet guests warmly from registration to checkout.
• Provide room rate quotes and confirm reservations.
• Process cash and card transactions following procedures.
• Balance cash receipts and verify folios.
• Issue unit keys and guide guests to the resort and local attractions.

Skills

Customer service

English proficiency

Cash handling

Multitasking

Attention to detail

Tools

Cash register

Job description

Travel + Leisure Co. is hiring a Guest Services Associate in San Francisco to warmly welcome guests from registration through checkout.

You will balance cash, process transactions, and answer inquiries about the resort and area attractions while coordinating reservations and room quotes. The role requires strong English communication and the ability to multitask in a fast-paced environment.