Front Desk Guest Services Agent – PTO & Benefits

Stonebridge Companies; Rehoboth Beach (DE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

PTO

Tuition aid

Travel perks

Job summary

Stonebridge Companies in Rehoboth Beach, Delaware, is looking for a GUEST SERVICE AGENT to serve as the primary contact for all guests during their stay. The agent will operate the front desk, manage the check-in/check-out process, and provide exceptional guest service.

The ideal candidate should have a one-year certificate from a college or technical school, or related experience. Flawless communication and customer service skills are essential in this full-time role.

Qualifications

• Ability to read and comprehend simple instructions and correspondence.
• Fluency in English and ability to perform basic computer and POS system functions.

Responsibilities

• Operate the front desk and provide exceptional guest service.
• Manage guest check-ins and check-outs efficiently.
• Resolve guest complaints and maintain a high standard of customer service.

Skills

Customer service skills

Initiative

Accountability

Education

One-year certificate from college or technical school

Job description

Stonebridge Companies in Rehoboth Beach, Delaware, is looking for a GUEST SERVICE AGENT to serve as the primary contact for all guests during their stay. The agent will operate the front desk, manage the check-in/check-out process, and provide exceptional guest service.

The ideal candidate should have a one-year certificate from a college or technical school, or related experience. Flawless communication and customer service skills are essential in this full-time role.