Front Desk Guest Experience Specialist - Flexible Hours

Stonebridge Companies; Frederica (DE); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical benefits

401(k) matching

PTO

Wellness support

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Guest Service Agent for their Frederica, Delaware location. This role is vital for managing guest check-ins and check-outs while ensuring a high level of customer service. The successful candidate will maintain accurate guest records and assist with inquiries regarding hotel services and local attractions.

The position offers part-time, full-time, and seasonal shifts with comprehensive benefits including medical and 401(k) matching. The role requires working in a dynamic environment with flexible scheduling.

Qualifications

• Previous hotel front desk or guest service experience preferred.
• Strong customer service skills for effective guest interactions.
• Ability to handle cash transactions and basic bookkeeping tasks.

Responsibilities

• Greet and register guests upon arrival.
• Manage room availability and guest accounts.
• Assist guests with inquiries and provide information.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Organizational skills

Proficiency in property management systems

Tools

Property management systems

Office software (Word, Excel)

Job description

Stonebridge Companies is seeking a Guest Service Agent for their Frederica, Delaware location. This role is vital for managing guest check-ins and check-outs while ensuring a high level of customer service. The successful candidate will maintain accurate guest records and assist with inquiries regarding hotel services and local attractions.

The position offers part-time, full-time, and seasonal shifts with comprehensive benefits including medical and 401(k) matching. The role requires working in a dynamic environment with flexible scheduling.