Guest Services Agent - Front Desk | PTO & Travel Perks

Stonebridge Hospitality Management; Rehoboth Beach (DE); Presencial; USD 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision coverage

PTO

401(k) matching

Wellness program

Life and disability coverage

Savings accounts

Tuition assistance

Travel and lodging perks

Resumo da oferta

Stonebridge Hospitality Management is seeking a Guest Service Agent at our Rehoboth Beach, Delaware property. You will serve as the primary contact for guests, handling check-ins/outs, reservations, and inquiries with a focus on outstanding service.

The role emphasizes accurate cash handling, use of the reservation system, and maintaining a clean, welcoming lobby environment while providing information on hotel amenities and local attractions.

Qualificações

• One year certificate from college or technical school, or three to six months related experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to speak English fluently.

Responsabilidades

• Operate the front desk with standard procedures and exceptional guest service.
• Process reservations, check-ins, and check-outs accurately.
• Balance cash drawer and maintain cash sheet.

Conhecimentos

Guest service

Cash handling

Reservation system

Check-in/out

Phone etiquette

English fluency

Formação académica

Certificate (1 year)

Ferramentas

POS system

Credit card processing

Descrição da oferta de emprego

Stonebridge Hospitality Management is seeking a Guest Service Agent at our Rehoboth Beach, Delaware property. You will serve as the primary contact for guests, handling check-ins/outs, reservations, and inquiries with a focus on outstanding service.

The role emphasizes accurate cash handling, use of the reservation system, and maintaining a clean, welcoming lobby environment while providing information on hotel amenities and local attractions.