Guest Service Agent — Front Desk & Reservations

Stonebridge Companies; Delaware; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) matching

PTO

Travel perks

Job summary

A hotel management company located in Rehoboth Beach, Delaware is seeking a GUEST SERVICE AGENT to provide excellent customer service by checking guests in and out efficiently. The ideal candidate will have strong communication skills, a focus on guest satisfaction, and the ability to manage cash transactions accurately. This position offers opportunities for growth within the hospitality industry and includes comprehensive benefits such as medical, dental, and PTO.

Qualifications

• Ability to read and comprehend simple instructions and memos.
• Ability to speak English fluently.
• Ability to use basic computer and POS system functions.

Responsibilities

• Check guests in and out of the hotel efficiently.
• Resolve guest complaints to ensure satisfaction.
• Maintain accurate cash sheet and balance cash drawer.

Skills

Customer service

Communication

Problem-solving

Education

One-year certificate from college or technical school

Job description

A hotel management company located in Rehoboth Beach, Delaware is seeking a GUEST SERVICE AGENT to provide excellent customer service by checking guests in and out efficiently. The ideal candidate will have strong communication skills, a focus on guest satisfaction, and the ability to manage cash transactions accurately. This position offers opportunities for growth within the hospitality industry and includes comprehensive benefits such as medical, dental, and PTO.