Front Desk Guest Service Agent

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Free lunch

Free parking

Health benefits

Travel discounts

Job summary

Noble House Hotels & Resorts seeks a Front Desk Agent for San Diego Mission Bay Resort. You will warmly greet guests, manage check-ins/check-outs, and showcase our amenities and surroundings to create memorable stays.

This is a full-time, on-site role at the Mission Bay property. Ideal candidates have refined communication, strong computer skills, a positive attitude, and experience serving guests in fast-paced environments.

Qualifications

• Refined verbal and written communication skills.
• Strong computer skills.
• Positive attitude and guest‑oriented mindset.
• Experience taking care of guests in a fast-paced environment.
• Flexible schedule availability.

Responsibilities

• Greet and assist guests at the front desk and answer inquiries.
• Provide information on hotel amenities and local attractions.
• Handle check-ins/outs and coordinate with other departments to fulfill guest needs.

Skills

Communication skills

Computer skills

Positive attitude

Guest service in fast-paced env

Flexible schedule

Job description

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.

Job Type

Full-time

The JOB

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!

YOU

To be successful in this position, we’re looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.

The OFFER

In return, you are rewarded with a competitive compensation package, incentive opportunities, free lunch, free parking, health benefits, On-Demand Pay (your Pay before Payday) and travel discounts at partner Noble House Hotels around the country!! The rate of pay for the Front Desk Agent is $25.00 per hour.

Our CULTURE

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Refined verbal and written communication skills
• Strong computer skills
• Positive attitude
• Experience taking care of guests in a fast-paced environment
• Flexible schedule availability

Salary Description

$25.00/Hourly

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.