Front Desk Guest Service Agent

Local30sandiego; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Free lunch

Free parking

Health benefits

On-Demand Pay

Travel discounts

Job summary

San Diego Mission Bay Resort is seeking a Front Desk Agent to warmly welcome guests and showcase our resort amenities. You will be a highly visible representative, delivering personalized service, handling check-ins and check-outs, and addressing guest requests to create memorable stays.

A positive attitude, refined communication, and the ability to thrive in a fast-paced environment are essential. The role includes benefits such as health coverage, free lunch, free parking, On-Demand Pay, and

Qualifications

• Refined verbal and written communication skills
• Strong computer skills
• Experience taking care of guests in fast-paced environment
• Positive attitude and guest-focused mindset
• Willingness to work flexible hours

Responsibilities

• Meet and interact with guests from all over the world
• Represent the hotel and showcase its amenities
• Ensure smooth check-in/check-out experiences and resolve guest needs

Skills

Communication

Computer skills

Customer service

Flexible schedule

Problem solving

Job description

Description

San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Desk Agent to our Mission Bay Family.

The JOB:

As a Front Desk Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy and a desire to take care of others.

The OFFER:

In return, you are rewarded with a competitive compensation package, incentive opportunities, free lunch, free parking, health benefits, On-Demand Pay (your Pay before Payday) and travel discounts at partner Noble House Hotels around the country!! The rate of pay for the Front Desk Agent is $25.00 per hour.

Our CULTURE:

People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a 'can do' attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.

At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

• Refined verbal and written communication skills
• Strong computer skills
• Positive attitude
• Experience taking care of guests in a fast-paced environment
• Flexible schedule availability