Front Desk Guest Experience Specialist

San Diego Mission Bay Resort; San Diego (CA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Free lunch

Free parking

Health benefits

On-Demand Pay

Travel discounts

Job summary

San Diego Mission Bay Resort is seeking a Front Desk Agent to greet guests and showcase our resort amenities. This highly visible role directly impacts guest satisfaction and creates memorable experiences.

You will work in a fast-paced environment, delivering exceptional service with patience and empathy, and supporting check-in/check-out processes. The position offers competitive compensation and benefits, including health coverage and travel discounts, with a pay rate of $25.00 per hour.

Qualifications

• Refined verbal and written communication skills.
• Strong computer skills.
• Positive attitude.
• Experience taking care of guests in a fast-paced environment.
• Flexible schedule availability.

Responsibilities

• Meet and interact with guests from around the world.
• Represent the hotel and its amenities in a positive way.
• Help ensure guests have a memorable stay by providing excellent service.
• Support guests at the Front Desk with check-in/check-out and inquiries.

Skills

Verbal communication

Written communication

Computer skills

Guest service experience

Flexible schedule

Job description

San Diego Mission Bay Resort is seeking a Front Desk Agent to greet guests and showcase our resort amenities. This highly visible role directly impacts guest satisfaction and creates memorable experiences.

You will work in a fast-paced environment, delivering exceptional service with patience and empathy, and supporting check-in/check-out processes. The position offers competitive compensation and benefits, including health coverage and travel discounts, with a pay rate of $25.00 per hour.