Front Desk Guest Experience Specialist | Hotel Discounts

Residence Inn Providence Lincoln; Smithfield (RI); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

PTO with immediate accrual

Hotel Discounts Worldwide

Health Insurance

401(k) with immediate match

Job summary

Residence Inn Providence Lincoln is seeking a Guest Service Representative to ensure a remarkable experience for all guests. Responsibilities include check-in, front desk operations, and addressing guest needs with the utmost professionalism.

The ideal candidate possesses a high school diploma or GED and has knowledge of hotel operations. Benefits include health insurance, hotel discounts, and a 401(k) plan with immediate match.

Qualifications

• High School Graduate or GED required.
• Knowledge of front desk operations and guest services.
• Proficient in English; other languages helpful.

Responsibilities

• Greet and welcome every guest uniquely.
• Book and register guests, verifying information.
• Maintain cash drawer and handle transactions.

Skills

Front desk operations knowledge

Customer service

Multicultural communication

Computer skills

Mathematical aptitude

Education

High School Graduate or GED

Tools

MS Office

Job description

Residence Inn Providence Lincoln is seeking a Guest Service Representative to ensure a remarkable experience for all guests. Responsibilities include check-in, front desk operations, and addressing guest needs with the utmost professionalism.

The ideal candidate possesses a high school diploma or GED and has knowledge of hotel operations. Benefits include health insurance, hotel discounts, and a 401(k) plan with immediate match.