Front Desk Guest Experience Specialist

Lodgco Hospitality; Traverse City (MI); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Paid time off

Travel and hotel discounts

401(k) with company match

Health, Dental & Vision insurance

Hourly incentive programs

Job summary

The Courtyard by Marriott in Traverse City is inviting applications for Front Desk Agents to deliver exceptional guest service at our renovated hotel.

This role involves guest registrations, room assignments, and addressing any inquiries, ensuring a memorable stay for guests. We seek individuals who thrive in dynamic environments and can manage multiple tasks efficiently.

Join Lodgco Hospitality, where we prioritize team development and create a supportive atmosphere for our employees.

Qualifications

• Ability to learn quickly and work in a fast-paced position with constant guest interaction.
• Satisfactory criminal background screening required.
• Valid driver’s license with safe driving record may be required.

Responsibilities

• Serve guests at the front desk providing the highest level of services.
• Perform guest registrations, room assignments, and special requests.
• Answer phones, handle mail, and take messages.
• Assist guests with problems and questions.

Skills

Customer service

Communication

Multi-tasking

Computer skills

Flexibility

Education

Hotel or customer service experience preferred

Job description

The Courtyard by Marriott in Traverse City is inviting applications for Front Desk Agents to deliver exceptional guest service at our renovated hotel.

This role involves guest registrations, room assignments, and addressing any inquiries, ensuring a memorable stay for guests. We seek individuals who thrive in dynamic environments and can manage multiple tasks efficiently.

Join Lodgco Hospitality, where we prioritize team development and create a supportive atmosphere for our employees.