Front Desk & Guest Experience Specialist

Beyond Podiatry; Southfield, Northern (MI, KY); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401K

401K employer match

Job summary

Beyond Podiatry is seeking a friendly receptionist to be the first point of contact for the office. You will greet guests, coordinate front-desk activities, and handle correspondence while directing phone calls.

Occasional travel between locations may be required, ensuring smooth administrative operations and a positive first impression. The ideal candidate has excellent communication, multitasking ability, and strong organizational skills, with a professional appearance and a customer-focused

Qualifications

• Excellent verbal and communication skills.
• Multitasking and time-management skills; ability to prioritize tasks.
• Computer skills; able to use office software.
• Able to work effectively with team members.
• EMR experience is preferred.
• Insurance knowledge is preferred.
• Professional attitude and appearance.
• Resourceful and proactive when issues arise.
• Excellent organizational skills.
• Great customer service attitude.

Responsibilities

• Greet guests and visitors; be the first point of contact.
• Coordinate front-desk activities and distribute correspondence.
• Redirect front-desk calls and manage phone lines.
• Ensure the front desk welcomes guests positively and completes admin tasks to a high standard.
• May travel between locations as required.

Skills

Verbal communication

Multitasking

Time management

Team collaboration

Computer skills

EMR experience

Insurance knowledge

Professional appearance

Organizational skills

Customer service

Education

High School Diploma or GED

Tools

EMR systems

Job description

Beyond Podiatry is seeking a friendly receptionist to be the first point of contact for the office. You will greet guests, coordinate front-desk activities, and handle correspondence while directing phone calls.

Occasional travel between locations may be required, ensuring smooth administrative operations and a positive first impression. The ideal candidate has excellent communication, multitasking ability, and strong organizational skills, with a professional appearance and a customer-focused