Front Desk & Guest Experience Specialist

Talent Haven HR; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Talent Haven HR is seeking a friendly Receptionist to be the welcoming first point of contact for customers and guests. This entry-level role supports daily office activities and maintains an organized, professional environment.

You will answer inquiries, transfer calls, provide product and company information, and assist with administrative tasks while delivering excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Customer-focused attitude.
• Excellent organizational and time management abilities.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.

Responsibilities

• Welcome customers, visitors, and guests in a friendly manner.
• Serve as the first point of contact for general inquiries.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide helpful information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a clean, organized, and welcoming reception area.
• Receive and organize mail, deliveries, and correspondence.
• Maintain accurate visitor and customer information.
• Support customer follow-ups and general communication activities.
• Assist team members with administrative and customer service tasks.
• Organize office materials and supplies as needed.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Organizational skills

Time management

Phone etiquette

Friendly demeanor

Education

High school diploma

Job description

Talent Haven HR is seeking a friendly Receptionist to be the welcoming first point of contact for customers and guests. This entry-level role supports daily office activities and maintains an organized, professional environment.

You will answer inquiries, transfer calls, provide product and company information, and assist with administrative tasks while delivering excellent customer service.