Front Desk Guest Experience Specialist

Valor Hospitality Partners, LLC; Atlanta, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Benefits - Health, Dental, Vision,Life

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners, LLC is seeking a courteous Front Desk/Guest Services associate to check guests in and out, process reservations, and provide directions with a welcoming demeanor. You will balance cash at shift end and verify registrations while up-selling room rates and services.

The role requires clear communication, a high school diploma, and the ability to work in a fast-paced hospitality setting. On-site position with competitive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent; customer-facing experience preferred.
• Experience handling reservations and guest inquiries.
• Strong cash handling and POS skills.
• Excellent communication and a friendly, professional demeanor.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Check guests in and out; process room reservations and provide directions.
• Greet guests and maintain a welcoming front desk presence.
• Verify guest registrations and payment details; balance cash at shift end.
• Upsell room rates and services; handle guest requests professionally.
• Coordinate with Housekeeping and Front Desk for smooth operations.
• Assist guests with inquiries about local attractions and amenities.

Skills

Guest relations

Reservations

Cash handling

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Valor Hospitality Partners, LLC is seeking a courteous Front Desk/Guest Services associate to check guests in and out, process reservations, and provide directions with a welcoming demeanor. You will balance cash at shift end and verify registrations while up-selling room rates and services.

The role requires clear communication, a high school diploma, and the ability to work in a fast-paced hospitality setting. On-site position with competitive benefits and opportunities for growth.