Front Desk & Guest Experience Specialist

Triple Shift Entertainment; Oakdale (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) Information and matching

Job summary

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests, manage lane scheduling, and provide prompt, courteous service at the front of house. Responsibilities include handling payments, informing guests about pricing and promotions, and maintaining an orderly desk area.

The role emphasizes strong interpersonal skills, reliability, and the ability to adapt to varying shifts, including evenings, weekends, and holidays, as part of a team dedicated to a positive guest experience.

Qualifications

• Excellent interpersonal and communication abilities.
• Familiar with cash handling and point-of-sale systems.
• Flexible to work varying shifts including evenings, weekends, and holidays.
• Strong time management and prioritization skills.

Responsibilities

• Greet and assist guests at the front desk with a positive attitude.
• Manage scheduling of bowling lanes and equipment.
• Educate guests on lane availability, pricing, and promotions.
• Handle cash and electronic payments securely.
• Answer inquiries by phone, email, or in person.
• Maintain a clean, organized desk area and assist co-workers.

Skills

Interpersonal skills

Cash handling

POS systems

Flexibility

Time management

Job description

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests, manage lane scheduling, and provide prompt, courteous service at the front of house. Responsibilities include handling payments, informing guests about pricing and promotions, and maintaining an orderly desk area.

The role emphasizes strong interpersonal skills, reliability, and the ability to adapt to varying shifts, including evenings, weekends, and holidays, as part of a team dedicated to a positive guest experience.