Guest Experience Lead – Bowling Center (Flexible Shifts)

Triple Shift Entertainment; Humble (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests, handle payments, and assist with lane reservations in a fast-paced bowling environment. You will be the first point of contact, ensuring a friendly, efficient experience and accurate cash handling at the front desk.

You will work with a team to keep the front of house organized and maintain high standards of customer service. Flexibility for evenings, weekends, and holidays is required to meet guest needs.

Qualifications

• Excellent interpersonal and communication skills.
• Familiar with cash handling and point-of-sales systems.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

Responsibilities

• Greeting guests warmly and directing them with a positive attitude.
• Maintain a welcoming front desk area and promote organizational flow.
• Manage lane reservation requests and communicate pricing or promotions.

Skills

Interpersonal skills

Communication skills

Customer service

Tools

POS systems

Cash handling

Job description

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests, handle payments, and assist with lane reservations in a fast-paced bowling environment. You will be the first point of contact, ensuring a friendly, efficient experience and accurate cash handling at the front desk.

You will work with a team to keep the front of house organized and maintain high standards of customer service. Flexibility for evenings, weekends, and holidays is required to meet guest needs.