Front Desk Associate - Guest Experience & Upsells (Hotel)

Courtyard Cincinnati North; West Chester Township (OH); Presencial; USD 18 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

401k with Company Match

Hotel Discounts

Resumo da oferta

Courtyard Cincinnati North is seeking a friendly Front Desk Associate to welcome guests, handle check-ins/outs, and assist with guest requests with care and professionalism.

Responsibilities include resolving guest challenges, upselling services, and maintaining accurate cash handling and PMS data. Weekend availability and Marriott experience are valued traits; one year of hotel experience preferred.

Qualificações

• Front desk experience preferred.
• Strong customer service skills required.
• Weekend availability and flexible schedule.
• Able to maintain professionalism and uphold brand standards.

Responsabilidades

• Greet guests and manage check-in/check-out efficiently.
• Upsell hotel services and promote amenities to guests.
• Resolve guest issues and ensure a positive stay.
• Maintain accurate cash handling and PMS data.

Conhecimentos

Customer service

Friendly demeanor

Communication

Flexibility

Descrição da oferta de emprego

Courtyard Cincinnati North is seeking a friendly Front Desk Associate to welcome guests, handle check-ins/outs, and assist with guest requests with care and professionalism.

Responsibilities include resolving guest challenges, upselling services, and maintaining accurate cash handling and PMS data. Weekend availability and Marriott experience are valued traits; one year of hotel experience preferred.