Front Desk & Guest Experience Specialist

Traditions-Management; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Traditions-Management in Indianapolis is seeking a friendly Receptionist to manage the front desk, greet residents and staff, answer calls, schedule, and handle light clerical tasks in a welcoming, organized environment.

You will maintain front desk procedures, deliver messages, prepare documents, and provide high-quality customer service with strong communication and organizational skills, while engaging daily with residents and staff in a professional setting.

Qualifications

• Computer and software skills
• Ability to prioritize tasks and work efficiently
• Good verbal and written communication skills
• Strong organizational skills
• Excellent customer service and interpersonal skills

Responsibilities

• Answer incoming calls in a professional manner and determine purpose of call and transfer call
• Take and deliver messages
• Provide general administrative and clerical support including scanning, faxing and copying to management
• Maintain front desk procedures including contact information, directions and frequently asked questions
• Prepare and modify documents including correspondence, reports, drafts, memos and emails

Job description

Traditions-Management in Indianapolis is seeking a friendly Receptionist to manage the front desk, greet residents and staff, answer calls, schedule, and handle light clerical tasks in a welcoming, organized environment.

You will maintain front desk procedures, deliver messages, prepare documents, and provide high-quality customer service with strong communication and organizational skills, while engaging daily with residents and staff in a professional setting.