Assistant Front Office Manager: Guest Experience & Ops

Remington Hospitality; Indianapolis (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

Remington Hospitality is seeking a Front Office leader to oversee front desk operations in our Indianapolis property. You will supervise scheduling, interviewing, hiring, and training of front desk staff to ensure smooth check-in/out and guest services.

You will coordinate with Housekeeping and Engineering, resolve guest complaints, and manage MICROS transactions to maintain high guest satisfaction and efficient front desk performance.

Job description

Remington Hospitality is seeking a Front Office leader to oversee front desk operations in our Indianapolis property. You will supervise scheduling, interviewing, hiring, and training of front desk staff to ensure smooth check-in/out and guest services.

You will coordinate with Housekeeping and Engineering, resolve guest complaints, and manage MICROS transactions to maintain high guest satisfaction and efficient front desk performance.