Front Desk Guest Experience Specialist

Hale Koa; Honolulu (HI); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Hale Koa Hotel in Honolulu seeks a Hotel Customer Service Agent to join the Front Office team, greeting guests, handling inquiries, and supporting seamless check-in/check-out experiences.

Local candidates will be reviewed first as PCS is not authorized. Strong customer service, clear communication, and the ability to work with minimal supervision are essential. OPERA knowledge and a 30 wpm typing speed are highly preferred.

Formación

• Progressively responsible work experience in the hospitality industry that demonstrates the ability to perform the duties with minimal supervision.
• Must possess good customer service skills in order to exercise tact and diplomacy when interacting with people, and be able to communicate clearly, concisely, and grammatically.

Responsabilidades

• Serves as a Hotel Customer Service Agent in the Front Office Department.
• Provide front desk assistance and guest inquiries with professionalism and courtesy.

Conocimientos

Customer service

Communication

Typing 30 wpm

Herramientas

OPERA system

Descripción del empleo

Hale Koa Hotel in Honolulu seeks a Hotel Customer Service Agent to join the Front Office team, greeting guests, handling inquiries, and supporting seamless check-in/check-out experiences.

Local candidates will be reviewed first as PCS is not authorized. Strong customer service, clear communication, and the ability to work with minimal supervision are essential. OPERA knowledge and a 30 wpm typing speed are highly preferred.