Guest Experience & Front Desk Specialist

CBRE; San Francisco (CA); On-site; USD 57,000 - 60,000; Full time

Job summary

CBRE is seeking a Workplace Experience Receptionist in San Francisco to greet visitors, answer calls, schedule meeting rooms, and perform clerical tasks. This role is part of the Workplace Experience function, delivering world-class customer service within a designated building.

You will handle visitor passes, coordinate catering and tech equipment, and follow security protocols while supporting daily operations under supervision.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Strong communication to exchange straightforward information.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors; issue passes and follow security protocols.
• Schedule and prepare meeting rooms; arrange catering and equipment.
• Perform general clerical duties and manage office supplies.
• Track packages, mail, and freight; arrange messenger and hospitality services.
• Follow established procedures under supervision.

Skills

Communication skills

Organizational skills

Basic math skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Receptionist in San Francisco to greet visitors, answer calls, schedule meeting rooms, and perform clerical tasks. This role is part of the Workplace Experience function, delivering world-class customer service within a designated building.

You will handle visitor passes, coordinate catering and tech equipment, and follow security protocols while supporting daily operations under supervision.