Front Desk Guest Experience Specialist

Aimbridge Hospitality, LLC; Fort Wayne (IN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life & AD&D

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Extended Stay America - Fort Wayne - South is seeking a Front Desk Agent to provide warm greetings, smooth check-ins, and thoughtful farewells. You are the face of the hotel, ensuring guests feel welcome and cared for while managing reservations and requests with precision.

The role emphasizes strong guest service, clear communication, and the ability to multitask in a fast-paced environment. This onsite position offers a benefits package after a waiting period and is ideal for

Qualifications

• High school diploma or equivalent required.
• Experience in hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Greet guests and manage check-ins/outs with a smile.
• Coordinate with team and respond to guest requests.
• Handle reservations and financial details with accuracy.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Extended Stay America - Fort Wayne - South is seeking a Front Desk Agent to provide warm greetings, smooth check-ins, and thoughtful farewells. You are the face of the hotel, ensuring guests feel welcome and cared for while managing reservations and requests with precision.

The role emphasizes strong guest service, clear communication, and the ability to multitask in a fast-paced environment. This onsite position offers a benefits package after a waiting period and is ideal for