Front Desk & Guest Experience Lead

AlleyCorp; Rancho Mirage (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid holidays & PTO

Annual rewards

Scores rewards

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living in Rancho Mirage is seeking a Receptionist to handle front-desk duties, greet visitors, answer calls, and manage scheduling. The role requires basic education, strong communication, and a service mindset to support residents and staff in a welcoming environment.

The position offers a range of benefits and a stable schedule. Training programs are provided to ensure adherence to company standards and safety procedures.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to read and comprehend simple instructions and memos; write simple correspondence.
• Excellent phone etiquette and cheerful, marketing-oriented communication.
• Basic math including two-digit addition/subtraction and operations with tens/hundreds.

Responsibilities

• Answer incoming calls in a cheerful, marketing-oriented manner.
• Route messages to appropriate staff and manage voicemail.
• Greet visitors and assist with directions and information.
• Coordinate guestroom reservations and maintain appointment calendars.
• Assist with mail, deliveries, and basic clerical tasks.
• Manage office supplies and equipment like copiers and fax machines.
• Support billing-related tasks such as collecting rent and store money.

Skills

Reading & writing

Customer service

Communication

Arithmetic basics

Schedule flexibility

Education

High school diploma or GED

Tools

Telephone system

Job description

Atria Senior Living in Rancho Mirage is seeking a Receptionist to handle front-desk duties, greet visitors, answer calls, and manage scheduling. The role requires basic education, strong communication, and a service mindset to support residents and staff in a welcoming environment.

The position offers a range of benefits and a stable schedule. Training programs are provided to ensure adherence to company standards and safety procedures.