Resident Concierge & Front Desk Associate

Atria Senior Living; Tucson (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid holidays & PTO

Anniversary rewards

Scores Reward

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement match

Tuition reimbursement

Benefits vary by location

Job summary

Atria Senior Living in Tucson, AZ is seeking a friendly front desk/clerical associate to support daily community operations. You will answer calls, greet visitors, forward inquiries, and help manage calendars and communications.

Responsibilities include mail handling, filing, and assisting with supplies and billing tasks as needed. The role emphasizes customer service, clear communication, and the ability to multi-task in a busy, people-focused environment.

Qualifications

• High school diploma or GED required.
• 1–3 years of related experience and/or training recommended.
• Able to read and comprehend simple instructions, memos, and correspondence.
• Able to write simple correspondence and present information clearly.
• Basic math skills for handling transactions and schedules.
• Must complete training programs as specified by Atria.

Responsibilities

• Answer incoming calls cheerfully and route to appropriate staff.
• Take and deliver messages or transfer calls when needed.
• Provide general information about the community and directions.
• Greet on-site visitors and coordinate guestroom reservations.
• Maintain appointment calendars and transportation/beauty calendars.
• Sort mail, manage publications, and handle deliveries.
• Assist with office supplies and basic clerical duties.
• Collect rent checks and provide data to bookkeeping when required.
• May drive company vehicle for community-related trips if needed.

Skills

Customer service

Communication skills

Reading & writing

Basic math

Multitasking

Team welcome

Education

High school diploma or GED

Tools

Telephone system

Photocopier

Mail & scheduling tools

Job description

Atria Senior Living in Tucson, AZ is seeking a friendly front desk/clerical associate to support daily community operations. You will answer calls, greet visitors, forward inquiries, and help manage calendars and communications.

Responsibilities include mail handling, filing, and assisting with supplies and billing tasks as needed. The role emphasizes customer service, clear communication, and the ability to multi-task in a busy, people-focused environment.