Client Experience Lead — Front Desk & Reception

System One; United States; Presencial; USD 42 000 - 66 000; Tempo integral

Resumo da oferta

The client is seeking a polished Director of First Impressions to serve as the primary face of the office. This fast-paced, client-facing role demands exceptional customer service, strong interpersonal skills, and a welcoming presence from the moment visitors arrive.

Responsibilities include greeting clients, guests, and vendors; answering calls and directing inquiries; coordinating appointments and mail; and supporting administrative tasks across teams.

Qualificações

• Experience in receptionist/front desk/hospitality or admin role.
• Professional appearance and excellent written/verbal communication.
• Strong organization, attention to detail, multitasking in a busy environment.

Responsabilidades

• Greet clients, guests, and vendors with enthusiasm.
• Answer and direct calls, provide exceptional customer service.
• Coordinate appointments, meetings, mail, packages, and deliveries; support administrative tasks.
• Assist internal teams with office and operational needs and handle multiple priorities with accuracy.

Descrição da oferta de emprego

The client is seeking a polished Director of First Impressions to serve as the primary face of the office. This fast-paced, client-facing role demands exceptional customer service, strong interpersonal skills, and a welcoming presence from the moment visitors arrive.

Responsibilities include greeting clients, guests, and vendors; answering calls and directing inquiries; coordinating appointments and mail; and supporting administrative tasks across teams.