Front Desk Guest Experience Concierge

TPG Hotels and Resorts; Alexandria (VA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health, Dental and Vision Insurances

Disability Insurances

Supplemental Life Insurances

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Hotel discounts across TPG portfolio

Job summary

TPG Hotels and Resorts is seeking a Front Desk Agent in Alexandria, VA. You will greet guests, manage check-ins/outs, handle payments, and coordinate with other hotel departments to ensure a smooth guest experience.

The role requires strong communication, basic accounting skills, and proficiency with office equipment. The position is on-site with potential for part-time scheduling and benefits for eligible staff.

Qualifications

• High school education or equivalent experience.
• Strong guest service orientation.
• Proficiency with basic office tasks and equipment.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Process payments and issue receipts accurately.
• Respond to phone calls and emails promptly.
• Manage reservations and update the system.
• Assist guests with requests and local information.
• Perform administrative duties and maintain the front desk area.

Education

High school education or equivalent experience

Job description

TPG Hotels and Resorts is seeking a Front Desk Agent in Alexandria, VA. You will greet guests, manage check-ins/outs, handle payments, and coordinate with other hotel departments to ensure a smooth guest experience.

The role requires strong communication, basic accounting skills, and proficiency with office equipment. The position is on-site with potential for part-time scheduling and benefits for eligible staff.