Front Desk Guest Experience Associate (Part-Time)

Concord Hospitality Enterprises Co.; Jacksonville (FL); On-site; USD 14,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

Short/long-term disability options

401K options

Tuition assistance

Discounted room rates at Concord 's–|?

Job summary

Concord Hospitality Enterprises Co. in Jacksonville, FL is seeking a Front Desk Agent to deliver outstanding hospitality at the hotel’s front desk. This part-time role focuses on guest interactions, issue resolution, and maintaining smooth check-in/check-out experiences.

The ideal candidate has prior hotel front desk experience, welcoming communication, and a proactive, professional attitude. We offer a team-oriented culture and opportunities to grow within Concord properties.

Qualifications

• Prior hotel front desk experience required.
• Experience with PRP preferred.

Responsibilities

• Assist guests efficiently, courteously and professionally at all times.
• Post guest charges and handle cash following procedures.
• Be knowledgeable of hotel brand and programs.
• Respond quickly to calls and lobby visitors needing front desk help.
• Maintain a high level of service and hospitality.
• Deal with guest concerns promptly to ensure satisfaction.
• Know hotel safety and emergency procedures.

Skills

Guest service

Communication

Problem solving

Job description

Concord Hospitality Enterprises Co. in Jacksonville, FL is seeking a Front Desk Agent to deliver outstanding hospitality at the hotel’s front desk. This part-time role focuses on guest interactions, issue resolution, and maintaining smooth check-in/check-out experiences.

The ideal candidate has prior hotel front desk experience, welcoming communication, and a proactive, professional attitude. We offer a team-oriented culture and opportunities to grow within Concord properties.