Part-Time Front Desk Pro — Elevate Guest Experience

Concord Hospitality Enterprises Co.; Jacksonville (FL); Presencial; USD 18 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Medical/Dental/Vision plans

401K options

Discounted room rates at Concord酒店

Tuition assistance

Training & development

Career advancement opportunities

Resumo da oferta

Concord Hospitality Enterprises Co. seeks a part-time Front Desk Agent to welcome guests and ensure a smooth check-in experience. You will be the hub of guest interaction, delivering proactive, responsive and caring service in a fast-paced hotel environment.

Responsibilities include assisting guests, handling charges, and maintaining brand knowledge while coordinating with departments to address guest concerns promptly.

Qualificações

• Prior hotel experience required.
• Experience with PRP preferred.

Responsabilidades

• Assist guests efficiently, courteously and professionally at all times.
• Post guest charges, collect payments and follow cash handling procedures as required by Concord.
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
• Maintain a high level of service and hospitality.

Conhecimentos

Customer service

Communication

Hospitality

Descrição da oferta de emprego

Concord Hospitality Enterprises Co. seeks a part-time Front Desk Agent to welcome guests and ensure a smooth check-in experience. You will be the hub of guest interaction, delivering proactive, responsive and caring service in a fast-paced hotel environment.

Responsibilities include assisting guests, handling charges, and maintaining brand knowledge while coordinating with departments to address guest concerns promptly.