Front Desk & Guest Experience Associate (On-site)

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k) with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay early access

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Workplace Experience Receptionist to be the friendly on-site ambassador at 300 N La Salle St, Chicago. You will welcome guests, manage arrivals, provide directions, and support meetings with a professional, hospitality-focused approach.

The role requires 2-3 years in customer service or hospitality, excellent English communication, and the ability to multi-task in a fast-paced environment. On-site work with comprehensive benefits is provided.

Qualifications

• Minimum 2-3 years of customer service, receptionist or hospitality-related experience.
• Fluency in English required; strong written and verbal communication.
• Ability to multi-task, prioritize, and deliver elevated guest experiences.
• On-site work in Chicago, IL with good IT literacy.

Responsibilities

• Enthusiastically welcome guests, anticipate needs, assist with arrivals and orientations.
• Engage visitors, employees and callers in a warm, professional manner.
• Serve as central point of contact, provide information and wayfinding.
• Monitor front desk, lobby and surroundings for safety, cleanliness and brand standards.
• Process badges for employees, visitors and third-party providers and support meetings and events.

Skills

Customer service

Hospitality

Communication

Multitasking

English fluency

Job description

Jones Lang LaSalle Incorporated (JLL) seeks a Workplace Experience Receptionist to be the friendly on-site ambassador at 300 N La Salle St, Chicago. You will welcome guests, manage arrivals, provide directions, and support meetings with a professional, hospitality-focused approach.

The role requires 2-3 years in customer service or hospitality, excellent English communication, and the ability to multi-task in a fast-paced environment. On-site work with comprehensive benefits is provided.