Receptionist

JLL; Chicago (IL); On-site; USD 42,000 - 53,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental & Vision

Parental leave

PTO & Holidays

Daily Pay

Job summary

JLL is hiring a Receptionist to serve as the welcoming face of our Chicago office, handling visitor registration, mail, and front-desk operations with a focus on exceptional service.

You will coordinate meeting rooms, assist with AV setup, and support facilities management while maintaining security and professional standards in a fast-paced environment.

Qualifications

• Minimum 2 years in facilities, hospitality, or corporate reception roles.
• Strong organizational skills with attention to detail.
• Tech proficiency including scheduling systems and MS Office; quick learner of new software.
• Commitment to workplace safety and security protocols; incident reporting knowledge.

Responsibilities

• Greet visitors warmly and guide them to hosts; manage registration and security checks.
• Maintain pristine reception and meeting areas, ensuring professional presentation.
• Oversee meeting room bookings, catering, and AV support; coordinate room setups.
• Answer phones in a professional manner; serve as information resource for building services.
• Track visitors and vendors with security-compliant records; issue passes as needed.
• Support facilities team with vendor coordination, inspections, and coverage during peak periods.
• Manage security access cards and transportation bookings; follow SOPs and training deadlines.

Skills

2+ years experience

Strong organizational skills

Tech proficiency

Safety & security knowledge

Adaptability & independence

Tools

Scheduling systems

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Receptionist - JLL

What this job involves:

As the face of our workplace, you'll serve as the welcoming first point of contact for all visitors, employees, and clients. This role combines exceptional customer service with comprehensive administrative support to create a seamless front-of-house experience. You'll manage everything from visitor registration and meeting room coordination to mail handling and facilities support, ensuring our office operates smoothly and professionally at all times. This position offers an opportunity to develop your skills in client relations, facilities management, and workplace operations while contributing directly to JLL's reputation for excellence. If you're passionate about creating outstanding first impressions and thrive in a dynamic, service-focused environment, we want to hear from you.

What your day-to-day will look like:

• Welcome all visitors with genuine warmth and professionalism, guiding them through security registration, notifying their hosts, attending to their needs throughout their visit, and ensuring a positive departure experience.
• Maintain reception areas and meeting rooms to the highest standards of presentation.
• Manage meeting room operations by processing bookings in Resource Scheduler, conducting daily room inspections for cleanliness and functionality, coordinating furniture arrangements, ordering and delivering catering, and providing first-line audio-visual equipment support.
• Answer and direct phone calls according to professional standards while serving as the primary information resource for employees regarding all reception and building services.
• Track all visitors, vendors, and guests using Resource Scheduler while maintaining meticulous records that comply with security protocols and issuing visitor passes per established standards.
• Support the Facilities Management team with responsibilities including minor maintenance vendor coordination, assisting with building inspections and walkthroughs, helping with vendor scheduling, and providing backup coverage during peak periods or staff absences.
• Coordinate security access cards for employees and vendors, book transportation in accordance with company policies, maintain up-to-date standard operating procedures, and complete all mandatory training within required deadlines.

Required Qualifications:

• At least 2 years of experience in similar roles, or experience in facilities management, hospitality, corporate reception.
• Strong organizational skills
• Technology proficiency including experience with scheduling systems, Microsoft Office applications, and ability to quickly learn new software platforms
• Commitment to workplace safety with knowledge of health, safety, and security protocols including incident reporting procedures
• Flexibility to adapt to changing priorities, work independently with minimal supervision, and maintain a goal-oriented focus on meeting performance targets

Location: 227 W. Monroe St, 43rd Floor, Chicago, IL 60606

Work Shift: M-F, 8am to 4pm

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

41,600.00 - 53,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Chicago, IL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle ("JLL"), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.