Front Desk Associate (PM Shift, Part Time)

Destination by Hyatt; Chapel Hill (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Travel Perks

Health & Wellness Coverage

Financial Security

Time Off That Matters

Family Support

Education Assistance

Daily Perks

Exclusive Discounts

Job summary

Hyatt is seeking a front desk clerk for the Rizzo Center in Chapel Hill, NC. Front desk associates manage guest registration and communicate hotel services and promotions, shaping the guest experience throughout their stay.

The role includes handling payments, responding to guest inquiries, and assisting with shuttle services. The PM shift runs 3:00 p.m.–11:00 p.m. with a pay rate of $16.00 per hour, aligning with hospitality standards.

Qualifications

• Passion for delivering guest-centered service.
• Strong verbal and written communication.
• Customer-focused with solid business sense.

Responsibilities

• Greet guests, register arrivals, and explain hotel services and promotions.
• Process check-ins/outs and handle payments accurately.
• Respond to guest inquiries and support shuttle requests as needed.

Skills

Passion for Service

Communication Strengths

Customer Focus

Adaptability

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization - Rizzo Center

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front desk associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. If you have worked at other hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Exceptional Benefits That Go Beyond The Basics

• Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
• Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).
• Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
• Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
• Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Who We're Looking For

We’re looking for someone who thrives in a fast‑paced environment and has a genuine desire to make a difference for others.

Qualifications

• Passion for Service: A true commitment to meeting the needs of guests with care and enthusiasm
• Communication Strengths: Refined verbal and written skills to connect effectively with colleagues and guests
• Customer Focus: Excellent customer service abilities paired with sound business acumen
• Adaptability: Comfort with standing for extended periods and able to drive hotel shuttle (valid driver license required).

Schedule & Pay

• Availability for primarily PM shift (3:00 p.m. – 11:00 p.m.), including weekends
• $16.00/hour

Use your past hotel job experience to make a difference at Hyatt.