Front Desk Guest Experience Ambassador

Golderhospitality; Minnetonka (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

PTO

Hotel discounts

Bonus plan

Holiday pay

Job summary

Golderhospitality in Minnetonka is seeking a Front Desk / Guest Service Representative to be the welcoming smile and first point of contact for guests. The ideal candidate will provide exceptional service, ensuring guests have a memorable stay through warmth and professionalism.

This role involves performing check-ins and check-outs, addressing guest inquiries, and communicating effectively with team members. Enjoy a supportive team environment, competitive wages, and opportunities for growth in hospitality.

Qualifications

• Friendly, positive, and energetic personality.
• Comfortable multitasking in a fast-paced environment.
• Ability to stand for extended periods.

Responsibilities

• Welcome guests warmly and professionally.
• Perform check-ins and check-outs efficiently.
• Provide information about the hotel and local area.

Skills

Attention to detail

Excellent communication skills

Customer service experience

Multitasking ability

Education

Experience in comparable hotel size and scope

Tools

Computer systems for registration and reservations

Job description

Golderhospitality in Minnetonka is seeking a Front Desk / Guest Service Representative to be the welcoming smile and first point of contact for guests. The ideal candidate will provide exceptional service, ensuring guests have a memorable stay through warmth and professionalism.

This role involves performing check-ins and check-outs, addressing guest inquiries, and communicating effectively with team members. Enjoy a supportive team environment, competitive wages, and opportunities for growth in hospitality.