Front Desk Guest Experience Agent

Home2 Suites/Tru Dual Brand Nashville/Downtown, TN; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Disability insurance

Life insurance

Job summary

Home2 Suites/Tru Dual Brand Nashville/Downtown, TN is seeking a motivated individual for a guest services position. The role involves greeting guests, managing check-in/out procedures, and responding to inquiries while ensuring a high level of customer service.

Candidates should have a high school diploma or GED and at least one year of hospitality experience. Knowledge of cash handling and local amenities is essential. Join our team and benefit from a comprehensive benefits package including medical, vision, and dental coverage.

Qualifications

• One year of hospitality experience required.
• Experience handling cash and credit card procedures.
• Knowledge of local geographic area and hotel amenities.

Responsibilities

• Greet guests and perform check-in/out procedures.
• Respond promptly to guests’ inquiries or complaints.
• Balance departments from daily activity report at the end of shift.

Skills

Customer service

Attention to detail

Cash handling

Education

High School diploma or GED

Job description

Home2 Suites/Tru Dual Brand Nashville/Downtown, TN is seeking a motivated individual for a guest services position. The role involves greeting guests, managing check-in/out procedures, and responding to inquiries while ensuring a high level of customer service.

Candidates should have a high school diploma or GED and at least one year of hospitality experience. Knowledge of cash handling and local amenities is essential. Join our team and benefit from a comprehensive benefits package including medical, vision, and dental coverage.