Front Desk & Guest Services Associate

Home2Suites/TRU Lookout Valley; Chattanooga (TN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

401(k) and matching

Health Reimbursement Program

Employee Assistance Program

Job summary

Home2Suites/TRU Lookout Valley in Tennessee is seeking a Guest Services / Front Desk Representative dedicated to providing outstanding customer service. This role involves delivering exceptional guest experiences, performing clerical duties, and collaborating with team members. Key responsibilities include handling guest check-ins/outs, responding to inquiries, and maintaining hotel standards. The ideal candidate must be organized, flexible, and able to communicate effectively. Vision Hospitality Group offers benefits like paid time off, flexible spending accounts, and 401(k) matching.

Qualifications

• Must have professional telephone and communication skills.
• Ability to work with diverse cultures and backgrounds.
• Must be responsible for the security of guests and hotel assets.

Responsibilities

• Deliver outstanding customer service to each guest.
• Perform clerical duties including computer work and simple accounting tasks.
• Maintain a clean and attractive work area and uniform.

Skills

Customer service

Communication

Organizational skills

Flexibility

Problem-solving

Job description

Home2Suites/TRU Lookout Valley in Tennessee is seeking a Guest Services / Front Desk Representative dedicated to providing outstanding customer service. This role involves delivering exceptional guest experiences, performing clerical duties, and collaborating with team members. Key responsibilities include handling guest check-ins/outs, responding to inquiries, and maintaining hotel standards. The ideal candidate must be organized, flexible, and able to communicate effectively. Vision Hospitality Group offers benefits like paid time off, flexible spending accounts, and 401(k) matching.