Front Desk & Facilities Operations Specialist

Children's Institute; Lawndale (CA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

PTO and holidays

Medical, dental, vision insurance

403b retirement plan

Tuition reimbursement

Public Service Loan Forgiveness

FSA & HSA

Job summary

Children's Institute in California seeks an Administrative Specialist to be the first point of contact for visitors, clients, callers, and staff, providing front desk reception and basic administrative support. The role includes tracking service requests, coordinating site operations, and maintaining a safe, welcoming environment.

Qualifications include 1 year of administrative experience, 1-2 years in maintenance/operations, and a high school diploma or GED.

Qualifications

• 1 year of administrative experience.
• 1-2 years of General Maintenance/Operations experience.
• High school diploma or GED required.

Responsibilities

• Greets visitors, clients, callers, and staff in a friendly, professional manner.
• Answers phones, routes calls, and directs clients and visitors to appropriate personnel.
• Tracks logs and service/maintenance requests and related records.
• Creates weekly site calendar and assists with appointments and coordination.
• Supports Administrative Supervisor with front desk projects and reports.
• Assists with front desk coverage and visitor support when supervisor unavailable.
• Reports safety or building concerns and follows up as needed.
• Coordinates with operations to support maintenance and site projects.
• Promotes a One CII culture across departments and sites.

Skills

Bilingual Spanish/English

Customer service

Interpersonal communication

Time management

Education

High school diploma or GED

Tools

Windows (Word, Excel, E-mail)

Computerized Facility Management

Job description

Children's Institute in California seeks an Administrative Specialist to be the first point of contact for visitors, clients, callers, and staff, providing front desk reception and basic administrative support. The role includes tracking service requests, coordinating site operations, and maintaining a safe, welcoming environment.

Qualifications include 1 year of administrative experience, 1-2 years in maintenance/operations, and a high school diploma or GED.