Front Desk Experience Supervisor

Hyatt Hotels Corporation; Savannah (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hyatt Hotels Corporation in Savannah, GA is seeking a Front Office Supervisor to oversee guest registration, concierge services and hotel promotions. This role supports senior leadership by coaching team members and handling basic management tasks.

You will lead front desk agents, ensure smooth check-in/check-out, resolve guest inquiries, and maintain service standards in a fast-paced environment. The position offers growth opportunities and exposure to Hyatt's guest experience philosophy.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations.

Responsibilities

• Lead front desk agents responsible for guest registration and communication of hotel services and promotions.
• May include training, scheduling, payroll and interviewing.

Job description

Hyatt Hotels Corporation in Savannah, GA is seeking a Front Office Supervisor to oversee guest registration, concierge services and hotel promotions. This role supports senior leadership by coaching team members and handling basic management tasks.

You will lead front desk agents, ensure smooth check-in/check-out, resolve guest inquiries, and maintain service standards in a fast-paced environment. The position offers growth opportunities and exposure to Hyatt's guest experience philosophy.