Front Desk Experience Specialist

Rockport Healthcare Services; Alameda (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Rockport Healthcare Services in Alameda, CA seeks a friendly administrative receptionist to greet visitors, answer phones, process mail, and maintain a professional front-desk presence. The role supports meetings and in-services, ensures clear communication, and upholds patient rights and company standards in all customer interactions.

Requirements include a High School Diploma, strong verbal/written English, organizational skills, and prior office experience including typing and filing.

Qualifications

• High School Diploma.
• Good verbal and written communication skills.
• Ability to read and understand English for business necessity.
• Enthusiastic, motivated attitude.
• Good organizational skills.
• Experience in office procedures including typing and filing.

Responsibilities

• Greet visitors and answer phones, process mail, and maintain a professional reception area.
• Attend all meetings and in-services as required.
• Present a professional image to consumers through appearance and conduct.
• Adhere to company standards when addressing consumer concerns.
• Protect patient/resident rights in all interactions.

Skills

Verbal and written communication

English proficiency

Enthusiastic attitude

Organizational skills

Typing and filing experience

Education

High School Diploma

Job description

Rockport Healthcare Services in Alameda, CA seeks a friendly administrative receptionist to greet visitors, answer phones, process mail, and maintain a professional front-desk presence. The role supports meetings and in-services, ensures clear communication, and upholds patient rights and company standards in all customer interactions.

Requirements include a High School Diploma, strong verbal/written English, organizational skills, and prior office experience including typing and filing.