Front Desk & Guest Services Specialist

Rockport Healthcare Services; Novato (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Rockport Healthcare Services in Novato, CA, is seeking a receptionist to manage front desk tasks and support administrative operations. You will greet visitors, answer calls, and maintain a professional office environment.

The role requires a High School Diploma and strong communication and organizational skills, with responsibilities including attending meetings and upholding consumer-service standards.

Qualifications

• High School Diploma required.
• Strong verbal and written communication skills.
• Ability to read and understand English for business necessity.
• Enthusiastic, motivated attitude.
• Good organizational skills.
• Experience in office procedures including typing and filing.

Responsibilities

• Greets visitors, answers phones, processes mail and maintains a professional reception area.
• Attends all meetings and in-services as required.
• Presents a professional image to consumers through dress, behavior, and speech.
• Adheres to company standards for resolving consumer concerns.
• Ensures that patient and resident rights are protected.

Skills

Reception

Verbal communication

Written communication

Organizational skills

Office procedures

Typing and filing

Reading English

Enthusiastic attitude

Education

High School Diploma

Job description

Rockport Healthcare Services in Novato, CA, is seeking a receptionist to manage front desk tasks and support administrative operations. You will greet visitors, answer calls, and maintain a professional office environment.

The role requires a High School Diploma and strong communication and organizational skills, with responsibilities including attending meetings and upholding consumer-service standards.