Front Desk Experience Leader: Grow & Inspire Teams

Hilton Garden Inn, Redondo Beach, CA; Redondo Beach (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Comprehensive benefits

Growth opportunities

Job summary

Hilton Garden Inn, Redondo Beach, CA is seeking a Front Desk Manager to lead a dynamic team and deliver memorable guest experiences. You will manage front desk operations, guest check-ins/outs, and collaborate with housekeeping and sales to create a seamless stay.

The role offers a competitive salary, bonus potential, comprehensive benefits, and opportunities for growth within Hotel Equities' expanding portfolio.

Qualifications

• Proven experience in front desk/guest services leadership.
• Strong communication and problem-solving abilities.
• Tech-savvy with hotel systems.

Responsibilities

• Lead, train, and motivate a Front Desk team to deliver exceptional service.
• Oversee daily front office operations, ensuring smooth check-ins and check-outs.
• Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
• Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
• Resolve guest concerns with professionalism, empathy, and creativity.

Skills

Front Office experience

Leadership

Communication

Problem solving

Tech-savvy

Job description

Hilton Garden Inn, Redondo Beach, CA is seeking a Front Desk Manager to lead a dynamic team and deliver memorable guest experiences. You will manage front desk operations, guest check-ins/outs, and collaborate with housekeeping and sales to create a seamless stay.

The role offers a competitive salary, bonus potential, comprehensive benefits, and opportunities for growth within Hotel Equities' expanding portfolio.