Front Desk Manager

Springboard Hospitality; Los Angeles (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid holidays

Discount programs

Talent team access

Job summary

Springboard Hospitality invites applications for a Front Desk Manager at the Hilton Garden Inn in Redondo Beach, CA. You will lead the Front Office team, ensure smooth check-ins and check-outs, and set a welcoming, guest-centric tone across every interaction.

This hands-on leadership role collaborates with Housekeeping, Sales, and other departments to coordinate the guest journey. You’ll manage scheduling, payroll, and front office financials while mentoring your team to grow.

Qualifications

• Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment.
• Strong leadership skills with a hands-on, service-first approach.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with hotel systems.
• A passion for hospitality and team development.
• Opportunities for growth within our expanding portfolio.
• Competitive salary, bonus potential, and comprehensive benefits.
• The chance to make a meaningful impact every single day.

Responsibilities

• Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
• Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction.
• Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
• Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
• Resolve guest concerns with professionalism, empathy, and creativity.

Skills

Leadership

Communication

Problem solving

Organization

Team development

Guest service

Hotel systems

Scheduling

Job description

If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. We are looking for a Front Desk Manager for the Hilton Garden Inn, Redondo Beach, CA!

Why This Role Matters

The Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience.

What You’ll Do

• Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day.
• Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction.
• Partner with Housekeeping, Sales, and other departments to create a seamless guest journey.
• Manage scheduling, payroll, and front office financials with attention to accuracy and efficiency.
• Resolve guest concerns with professionalism, empathy, and creativity.

What We’re Looking For

• Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment.
• Strong leadership skills with a hands-on, service-first approach.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with hotel systems.
• A passion for hospitality and team development.
• Opportunities for growth within our expanding portfolio.
• Competitive salary, bonus potential, and comprehensive benefits.
• The chance to make a meaningful impact every single day.

We Are

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters to every one of our hotels, these values aren't posted on a wall and ignored-they define who we are and how we conduct ourselves with investors, guests and one another

Join Us And Enjoy

• Salary Range - $28 per hour
• Health and dental insurance
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

Source: Springboard Hospitality